SUPPORT

We’re here to help you with any questions or issues you may be experiencing with Aberystwyth App. If you need technical assistance, have a general inquiry, or want to give us some feedback, please contact our support team by email at app@aberystwyth.io. We aim to respond to all inquiries within 24 hours.

Need technical help?

If you’re experiencing any technical difficulties, please include as much information as possible in your email, such as:

• The type of device you’re using
• The version of the Aberystwyth app installed
• A detailed description of the issue

This will help us quickly identify the issue and provide you with the best possible solution. Thank you for using the Aberystwyth app, and we hope you enjoy it!

Your App ID

Your app ID is a unique identifier that helps us locate your app installation instance. When requesting assistance, please include your app ID in your email to help us quickly find your account and provide the best possible support.

How to Find Your App ID:

1. Open the Aberystwyth app on your device.
2. Scroll the top navigation bar to the end.
3. Tap on the “Settings” icon in the top right corner of the screen.
4. Your app ID will be displayed at the bottom of the screen.